Terms & Service

General @ Technical Terms and Condition

FORCE MAJEURE :

Every effort will be made to deliver the goods within stipulated delivery period, but we take no responsibility for any delay occasioned by reasons beyond our control, known as ‘Force Majeure’. Delayed delivery will not entitle the customer for cancellation of contract. No claim for refund of deposits / advance or damages will be entertained in such cases.

JURISDICTION:

Irrespective of where the material goes or what is mentioned in the purchase order, disputes, if any, shall be subject to Chennai jurisdiction only.

WARRANTY:

We warranty the instruments against only manufacturing defects during 12 months from date of sale subject to our detailed warranty terms & conditions sent with the material. No other Guarantee / Warranty will be binding on us. Under no circumstances we will be responsible to anybody for any type of consequential liability/ loss of public property/ loss of life due to any reasons whatsoever i.e. public/ productis not within the purview of this warranty The warranty does not cover perishable items like pH / ION / DO / Chlorine / Conductivity &other Sensors, all semiconductor devices, Fuse, Transistor, Electrical / Mechanical/ Rubber Parts like Electric Motors, Switches, Contactors, Thermostats, Heaters, Diaphragms, “O” Ring, etc., Thruster Module, Batteries, PZT Crystals, etc & other imported components etc. The Performance of the Sensor / Electrode will be drastically affected if integral cable is cut or damaged. Guarantee / Manufacturing defect clause is not applicable in such case.The Performance / Life of pH Electrode/ Sensor will get affected by presence of HF, Solvents, and Aromatic compounds, Highly Acidic / Alkaline Medium. We will not be responsible for Electronic Goods/ Heater/ Controllers/ Motors/ Panel Board Electrical goods and any accident or damage caused by improper handling, misuse or non-maintenance of the machine or accessories. No Warranty for Movable items as they are subjected to wear and tear due to usage and operator’s handling. No claim for Shortage, Damage, Breakage etc., will be entertained after the goods leave our permises.

REJECTION CLAUSE:

If you’re good self / representative fails to arrive for Final Inspection, then it will be considered that the offered machine perfectly fits in with your needs and is devoid of any manufacturing regards ever in future. Machine / goods once sold would not be taken back. . Any laboratory equipments in customer’s scope of supply.. All statutory approvals to be obtained by customer. Any other items which are not mentioned in our offer is in customers’ scope.

DEMURRAGE CHARGES:

Any delay from the client’s end in depositing Balance Payment after machine readiness information is passed onto him, then in such scenario we will charge 2% demurrage charges per month on the balance amount.

ERECTION & COMMISSIONING:

If required, then technician’s service charges, to and fro ticket charges, plus lodging / boarding charges will be charged extra. Main Switch, Starter and extension wirings for electric motor are not provided with the Order. All Spare Parts can be made available on chargeable basis, whenever required. Dispatch charges Extra.